Towards strengthening primary health care: Lessons from a government-civil society collaborative intervention in India
Main Article Content
Abstract
Introduction: The need to strengthen comprehensive primary health care towards ensuring “Health for All” is well established yet operationalizing this has remained a challenge globally as well as in India. Based on a qualitative study of a collaborative initiative between the government and a civil society organization, this article discusses what factors and processes explain successful implementation of primary health care in a remote rural area in central India.
Methods: Data were drawn from in-depth interviews (n=27), observations of health facilities including outreach clinics as well as conversations with the staff during these visits (n=17 visits) and document analysis of Minutes of Meetings, Memorandum of Understanding, Project Reports and Government Circulars. Data were collected between December 2022- April 2023. Data were analyzed concurrently with data collection. Suitable themes and sub-themes were identified after juxtaposing different sources of data to construct a story of the initiative keeping a close eye and ear on the role of different actors, contexts, processes and their implications.
Results: Our findings show how policy actors’ interpretation of the shared cause of the initiative, ‘experiencing’ contextual and feasible evidence, building and nurturing partnerships across different levels and actors were key to the implementation of this initiative. Additionally, values including equity, community participation, patient centered care and organizational culture were equally central to this effort.
Conclusion: Our findings reiterate the central role of the philosophy and values of primary health care in its implementation. These also resonate with the theoretical literature that draws attention to the need to investigate complex intersections of power, actors’ interests, ideas, and contexts in the study of health system policy implementation.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors of content published in JCSH retain the copyright to their works.
References
Lawn JE, Rohde J, Rifkin S, Were M, Paul VK, Chopra M. Alma-Ata 30 years on: revolutionary, relevant, and time to revitalise. Lancet. 2008;372:917-27.
World Health Organization. The world health report 2008: primary health care now more than ever. Geneva: World Health Organization; 2008. Available at: https://iris.who.int/handle/10665/43949.
World Health Organization. Closing the gap in a generation: health equity through action on the social determinants of health. Geneva: World Health Organization; 2008.
World Health Organization. Declaration of Astana: conference on Primary Health Care. Geneva: World Health Organization; 2018. Available at: https://www.who.int/publications/i/item/WHO-HIS-SDS-2018.61.
The Lancet. Editorial: A Renaissance in primary health care. Lancet. 2018;372.
Lawless A, Freeman T, Bentley M, et al. Developing a good practice model to evaluate the effectiveness of comprehensive primary health care in local communities. BMC Fam Pract. 2014;15:99.
World Health Organization, United Nations Children’s Fund. Operational framework for primary health care: transforming vision into action. Geneva: World Health Organization and UNICEF; 2020.
World Health Organization. Primary healthcare: Key facts. Geneva: World Health Organization. Available at: https://www.who.int/news-room/fact-sheets/detail/primary-health-care.
Lall D, Balachandra SS, Prabhu P, Kumar D, Mokashi T, Devadasan N. Lessons for the design of comprehensive primary healthcare in India: a qualitative study. J Health Manag. 2022;24(1):31-42.
Binagwaho A, Ghebreyesus TA. Primary healthcare is cornerstone of universal health coverage. BMJ. 2019;365:l2391.
van Weel C, Kidd MR. Why strengthening primary health care is essential to achieving universal health coverage. CMAJ. 2018;190(15):E463-E466.
Priya A, Bergkvist S, Chandani T. Landscaping of primary healthcare in India. Hyderabad: Access Health International; 2016.
Ramani S, Sivakami M, Gilson L. How context affects implementation of the Primary Health Care approach: an analysis of what happened to primary health centres in India. BMJ Glob Health. 2019;3(Suppl 3):e001381.
Bradley EH, Byam P, Alpern R, Thompson JW, Zerihun A, et al. A systems approach to improving rural care in Ethiopia. PLoS One. 2012;7:e1371.
Labonté R, Sanders D, Packer C, Schaay N. Is the Alma Ata vision of comprehensive primary health care viable? Findings from an international project. Glob Health Action. 2014;7(1):24997.
Labonté R, Sanders D, Packer C, Schaay N, editors. Revitalizing health for all: case studies of the struggle for comprehensive primary health care. Toronto: University of Toronto Press and IDRC; 2017.
Voluntary Health Association of India. Anubhav Series: Part 2 Health Workers. Delhi: Voluntary Health Association of India; 1987.
Antoneillo P. For the public good: Women, health and equity in rural India. Nashville: Vanderbilt University Press; 2020.
Azim Premji University. Making primary health care work: Contexts, response and insights. 2023. Available at: https://azimpremjiuniversity.edu.in/events/2023/lets-talk-public-health.
Allen LN. Primary health care is not just a service delivery platform. Lancet. 2022;10:e1092-93.
Mishra A. 'Trust and teamwork matter': community health workers' experiences in integrated service delivery in India. Glob Public Health. 2014;9(8):960-74.
World Health Organization. Regional Office for Europe. Declaration of Alma-Ata. Copenhagen: WHO Regional Office for Europe; 1978. Available at: https://iris.who.int/handle/10665/347879.
Bhatia M, Rifkin S. A renewed focus on primary health care: revitalize or reframe? Glob Health. 2010;6:13.
Nichter M. The primary health center as social system: PHC, social status and the issue of teamwork in South Asia. Soc Sci Med. 1986;23(4):347-55.
Freedman L. Achieving the MDGs: health systems as core social institutions. Development. 2005;48:1-6.
Gilson L, Hanson K, Sheikh K, Agyepong IA, Ssengooba F, Bennett S. Building the field of health policy and systems research: social science matters. PLoS Med. 2011;8(8):e1001079.
Gilson L. Editorial: building trust and value in health systems in low- and middle-income countries. Soc Sci Med. 2005;61:1381-4.
Storeng K, Mishra A. Global Public Health Special Issue: Critical ethnographies of health systems policies and practices. Glob Public Health. 2014;9(8).
Sheikh K, Gilson L, Agyepong IA, Hanson K, Ssengooba F, Bennett S. Building the field of health policy and systems research: framing the questions. PLoS Med. 2011;8(8):e1001073.
Erasmus E, Orgill M, Schneider H, Gilson L. Mapping the existing body of health policy implementation research in lower income settings: what is covered and what are the gaps? Health Policy Plan. 2014;29(Suppl 3):iii25-iii35.
Gilson L, Schneider H, Orgill M. Practice and power: a review and interpretive synthesis focused on the exercise of discretionary power in policy implementation by front-line providers and managers. Health Policy Plan. 2014;29(Suppl 3):iii51-iii69.
Sethuraman K, et al. Surgical care for low-income, rural populations: an alternative delivery model from Jan Swasthya Sahyog, India. The Lancet Commission on Global Surgery; 2015.
Sundarraman T. Case Study: The vision of comprehensive primary health care. Learning from Jan Swasthya Sahyog. 2015. Available at: https://www.jssbilaspur.org/wp-content/uploads/2015/10/Bahmani-case-studyJSS_Chhattisgarh.pdf.
Nagarajan R. How Chhattisgarh’s pulwaris are helping toddlers beat malnutrition. Times of India. 2024 Jan 12.
Rao S. Do we care? India’s health system. Delhi: Oxford University Press; 2017.
Carter CA, Ruhe MC, Weyer S, Litaker D, Fry RE, Stange KC. An appreciative inquiry approach to practice improvement and transformative change in health care settings. Qual Manag Health Care. 2007;16:194-204.
Trajkovski S, Schmied V, Vickers M, Jackson D. Using appreciative inquiry to transform health care. Contemp Nurse. 2013;45(1):95-100.
van Olmen J, Criel B, Bhojani U, et al. The Health System Dynamics Framework: the introduction of an analytical model for health system analysis and its application to two case-studies. Health Cult Soc. 2012;2(1).
Gilson L. Trust and the development of health care as a social institution. Soc Sci Med. 2003;56:1453-68.
Gilson L. Everyday politics and the leadership of health policy implementation. Health Syst Reform. 2016;2(3):187–93.
Gaitonde R, San Sebastian M, Hurtig AK. Dissonances and disconnects: the life and times of community-based accountability in the National Rural Health Mission in Tamil Nadu, India. BMC Health Serv Res. 2020;20:89.